Once you have contacted us, a note will then be added to your booking which will ensure that where possible your needs are taken into consideration.Īny information relating to you will be obtained in a discreet manner and stored with a regard for confidentiality and in accordance with our privacy policy. Such an accompanying person shall be carried free of charge. Before making this requirement, we will have a dialogue with you and always consider your wishes. +44(0)33 058 787 87 (from UK) or +33(0)809 541 890 (from you have booked through a travel agent or a tour operator you should advise your booking agent that you will require assistance and ask to pass this information on to DFDS.Īfter assessing your specific requirements, DFDS may require that you are accompanied by an individual that can assist you during the journey. This will ensure we can have the appropriate assistance in place. You can also let us know up to 2 working days before you travel using the contact details below. In order to be able to make your journey with DFDS as comfortable as possible, we need to know any specific needs with regards to accommodation, services required or mobility and/or medical equipment ideally at the time of booking.
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September 2023
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